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Provident Bank's mission is to exceed customer expectations by delivering superior service, products and banking convenience. Every employee's commitment to serve our customers in this fashion will establish Provident Bank as the primary bank of choice for individuals, families, small businesses and mid-sized companies throughout our chosen markets. Our pursuit of this mission will be driven by our core values and strong commitment to being a: - Customer-focused organization -- We recognize that our customers choose to bank with us, and that, every day, every one of us has the opportunity to affect that choice.
- Preferred employer -- We are responsible for creating a challenging, engaging and caring environment where expectations are high, talents are developed and achievements are rewarded.
- Community partner -- We actively participate in the markets we serve through employee volunteerism and financial support to organizations dedicated to improving the quality of life in the areas where we live, work and do business.
- Sound investment -- We earn our right to remain independent by providing shareholders with returns worthy of a long-term investment.
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